Measure Your Hope Score and Practice Operational Hope
Operational Hope is hope treated as a trainable function of the nervous system.
If you've ever ended a day wondering whether the work still means what it used to, this is for you. The HOPE Assessment is a free, one-minute daily check-in that turns hope into something you can actually see: a 0-to-10 number, six honest bands, and one small action matched to where you are today.
It's not a wellness app. It's an emotional vital sign — the one no one thought to give you.
Start with your number. The rest is a practice, and you're not doing it alone.
- The Floor - 0 - GET PROFESSIONAL HELP: You're in acute crisis-level distress — this is not a place to self-manage alone. It's a signal to get immediate professional help. Call or text 988 (Suicide & Crisis Lifeline), or go to your nearest emergency department. In a life-threatening emergency, call 911.
- You Need You - (1,2) - Engage in Self-Care: You're running on empty, but you're not yet in crisis. The work here is entirely inward — rest, boundaries, the basic self-care you'd insist a patient get.
- Find Community - (3,4) - Find the Right Support: You're struggling and it's visible. This is where reaching out — a mentor, a peer, a coalition — changes the trajectory.
- Building Hope - (5,6) - Use Your Tools: You're developing the tools and skills to move through it — agency, boundaries, and educational opportunities that grow you into a stronger version of yourself.
- Stable and Growing - (7,8) - Enjoy Your Flow State: You have enough footing to extend hope to others, not just protect your own.
- Lead with Hope - (9,10) - Help Others: You're generating hope for the system around you, not just recovering it for yourself.
The number isn't a verdict. It's a mirror. The point of the scale isn't to judge where you land — it's to catch the drop early, before "I'm tired" quietly becomes "I'm done."
Check In. Start with your number, 0 to 10. It's not a verdict. It's a mirror.
How To Save The App To Your Phone
Two easy ways depending on your phone. You don't need to install anything — this works because your app already has the right metadata for it (I set it up when I built the site).
On iPhone (Safari)
- Open hope-check-in.pplx.app in Safari
- Tap the Share button (square with an arrow pointing up, at the bottom center of Safari)
- Scroll down in the share sheet and tap "Add to Home Screen"
- You'll see a preview — you can keep the name "Hope Assessment" or shorten it (e.g. "Hope")
- Tap Add in the top right
The icon appears on your home screen next to your other apps. Tapping it opens the site full-screen with no Safari bars — it looks and feels like a real app. Your login stays saved, so you won't have to sign in every day.
On Android (Chrome)
- Open hope-check-in.pplx.app in Chrome
- Tap the three-dot menu (top right of Chrome)
- Tap "Add to Home screen" or "Install app" (Chrome shows one or the other depending on version)
- Confirm the name and tap Add or Install
Same result: home screen icon, opens full-screen, login persists.
Name It. Say the number out loud, or to one trusted peer. Naming what you feel is how you begin to move.
When you name your Hope Assessment score and share it with at least one peer, you turn vague distress into something real that can be understood and addressed together. Putting a number or clear language to your current level of hope validates your experience instead of leaving it in the shadows where moral injury often grows unchecked. Naming it also creates a shared reference point, so you and your peer can notice patterns over time—when your hope is rising, when it is dropping, and what in your work environment seems to drive those changes.
Sharing your score with a peer is an act of mutual witnessing and solidarity, not performance. It says, “This is where I am today, and I trust you enough to see it,” which begins to dismantle the isolation so many healthcare workers feel. When two clinicians exchange scores, they start building a common language around hope and injury, making it easier to talk about unsafe conditions, chronic understaffing, or moral distress without blaming themselves. That shared language is essential for any grassroots effort to change systems, because it turns personal pain into collective data instead of private shame.
The why behind this step is that hope tends to grow in relationship and shrink in isolation. Keeping your Hope score to yourself can reinforce the message that your struggle is yours alone and must be hidden; sharing it challenges that message and opens the door to practical support, boundary-setting, and advocacy. Over time, repeated sharing creates a culture where hope levels are as discussable as vital signs or staffing ratios, which makes it easier to argue for structural changes using both human stories and measurable trends.
In short, naming the number is important because it transforms hope from a private feeling into a shared, actionable metric that can guide healing, teamwork, and systemic reform.
Match One Action. One deliberate move that fits where you actually are. Not the version of you that you wish you were.
Log the Movement. One score is a moment. Ten scores are a pattern. A pattern is what recovery — and reform — are built on.
The Founders
Ashley Chancellor — Co-Founder, The Business of Hope. Nurse, writer, and community builder helping healthcare workers turn moral injury into shared language.
Matthew Harless, RN — Co-Founder, The Business of Hope. Author of How Healthcare Dies, creator of The Harless Method, and a bedside voice for Hope-Informed Care.
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The Business of Hope
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